Single Women Chat / Contact

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Contact the team.

Cami from Honduras, a Single Women Chat member
Cami
Honduras
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You can reach Single Women Chat at [email protected]. A real person reads every message, whether it is about your account, a coin purchase, a bug, a safety concern or just an idea for the site.

What is the best way to reach support?

Email [email protected]. It is the single inbox for everything, so nothing gets lost between departments.

If the issue is another user, report them from inside the conversation before anything else, since that attaches the chat for the moderators. Email afterwards with any extra detail.

What should you put in your message?

A few details make it much quicker to help you:

  • Which phone or computer and which browser (say, an Android phone in Chrome).
  • Roughly when the problem happened, with your time zone.
  • For coin purchases: the date, amount and the receipt email.
  • For bugs: what you tapped and what you expected to happen.

Letters to the editor

Questions, answered.

Phrased the way readers send them in.

How do I contact Single Women Chat?

Email [email protected]. A person reads every message.

How do I report someone?

Use the report button on the chat screen. It sends the conversation to a human moderator.

My coins did not arrive. What do I do?

Refresh the page after a few minutes. If they are still missing, email support with the date, amount and receipt email.

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