Last updated October 8, 2026

Help Center

When Single Women Chat misbehaves, the culprit is usually a blocked permission or a weak signal. Work through these fixes, and if they fail, email us and a person will step in.

Camera or microphone will not start

Tap the padlock left of the URL and set Camera and Microphone to Allow.
Quit any other program holding the webcam, video-call software included.
On iPhone, use Safari or Chrome and check Settings → Safari → Camera and Microphone.
Refresh once the permissions are changed.

Matches are slow or keep dropping

Swap mobile data for Wi-Fi or sit nearer the router.
Try voice or text mode, which need far less bandwidth than video.
Close extra tabs and pause large downloads.

Free matches or Reward Center

Above the matching screen, the Reward Center grows your free matches as your online time adds up, more than once a day. If a claim does not appear, refresh the page. See Is Single Women Chat free? for how it works.

Coins and payments

If coins have not appeared a few minutes after paying, refresh once. Still missing? Email [email protected] with the date, amount and receipt email. More on the coins page.

Deleting your account

Write to [email protected] from the email linked to your login and ask for deletion. We remove everything we are not legally required to keep.